Privacy Policy

With this data protection notice we inform you (hereinafter referred to as “user” or “data subject”) about our data processing in connection with the use of digital systems that process, display data and connect to a cloud. We will also inform you about your rights regarding the processing of your data. The term “data processing” always refers to the processing of personal data. We attach great importance to protecting your privacy and the security of your personal data. Please read this Agreement carefully to understand how we will treat your information.

1. General information on data processing

The Systems may collect personal information from you when you use them, register, contact us or otherwise interact with them.

1.1 Categories of personal data

We process the following categories of personal data:

• Inventory data(e.g. names, addresses, functions, organizational affiliation, etc.);
• Contact details(e.g. email, telephone/fax numbers, etc.);
• Content data(e.g. text input, image files, videos, etc.);
• Usage Data(e.g. access data);
• Meta/communication data(e.g. IP addresses).

1.2 Recipients or categories of recipients of personal data

If we disclose personal data to other people and companies, such as contract processors or third parties, transfer it to them or otherwise grant them access to it, this is done on the basis of legal permission (e.g. if a transfer of the data to third parties is necessary for the fulfillment of the contract in accordance with Art. 6 Para. 1 lit. b GDPR) if the data subjects have consented or a legal obligation requires this.

1.3 Duration of storage of personal data

The criterion for the duration of storage of personal data is the respective statutory retention period. After the deadline has expired, the relevant data will be deleted unless it is no longer required to achieve the purpose.

1.4 Transfers to third countries

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs as part of the use of third-party services or the disclosure or transmission of data to third parties, this will only occur if it is to fulfill our (pre-)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we only process or have the data processed in a third country if the special requirements of Art. 44 ff. GDPR are met, i.e. the processing is carried out on the basis of special guarantees, such as the officially recognized determination of a data protection level that corresponds to the EU or compliance with officially recognized special contractual obligations (so-called “standard contractual clauses”).

2. Data processing

We process and use your personal data to provide you with the functions and services of the systems, to process your requests, to improve the performance of the systems and to provide you with relevant information. This includes transmitting and storing your data in the cloud.

2.1 Cookies and Consent Management

Our website uses cookies and similar technologies. Cookies are small text files that are stored on your device. We use a consent management tool (consent banner) that is displayed when you first visit our website. Through this tool, you can accept or reject the use of non-essential cookies. You can change your settings or revoke your consent at any time with future effect by clicking the "Privacy Settings" link in the footer of the website.

We classify cookies and comparable technologies into the following categories:

• Necessary Cookies (Always active): These cookies are required for the technical operation and basic functions of the website (e.g., storing your privacy settings). The legal basis for this processing is our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR.
• Analytical Cookies (Disabled by default): These cookies help us understand how visitors use our website (e.g., via Google Analytics) to improve the performance and content of our pages. These cookies are only loaded with your explicit consent. The legal basis is Art. 6 Para. 1 lit. a GDPR.
• Marketing Cookies (Disabled by default): These cookies are used to provide external media (such as YouTube videos or Google Maps). Without your consent, this external content is blocked by default (two-click solution). The legal basis for loading these services is your consent in accordance with Art. 6 Para. 1 lit. a GDPR.

2.2 Integration of third-party services and content

We are present on social networks and other virtual platforms with content in order to communicate with customers, interested parties and users and to present our services there. When accessing these networks and platforms, the terms and conditions and data protection guidelines of the respective operators apply. This is particularly important if you access our profiles via relevant links on our website.

Unless otherwise stated in our privacy policy, we process your personal data that you provide to us via social networks and virtual platforms as part of our communication, e.g. by sending messages to us, to process your inquiries. The legal basis for this processing is Article 6 Paragraph 1 Sentence 1 Letter b GDPR.

We also use third-party services on our website to optimize and analyze our online presence and to integrate their content and services such as videos or fonts (hereinafter referred to as “services”). This integration always requires that the third party providers of these services process your IP address. Since this cannot be technically prevented, the processing of the IP address is necessary for the use and implementation of the services. We strive to only use services whose providers only use the IP address to deliver the services. Third parties may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. The “web beacons” can be used to evaluate various information, such as your visit to our website. Information can also be stored in pseudonymized form in cookies on your device, which processes technical information about your browser and operating system, referring websites, visiting times and other information about the use of our online offering. The legal basis for this processing is Article 6 Paragraph 1 Sentence 1 Letter b GDPR. Services used may include:

2.3 Hosting

The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services, which we use for the purpose of operating this online offering. In doing so, we or our processor process inventory data, contact data, content data, contract data, usage data, meta and communication data based on our legitimate interests in the efficient and secure provision of this online offer in accordance with Article 6 (1) (f) GDPR in conjunction with Article 28 GDPR.

3. Data processing as part of contacting you

3.1 Contacting us by email or telephone

You can contact us using the email address or telephone number published on our website. If you use this contact option, the data you provide (e.g. last name, first name, address, telephone number) as well as all other personal data you provide will be stored in order to contact you and process your request. Additionally, when you contact us via email, the following data is recorded by our system:

• IP address of the requesting computer;
• Date and time of the email.

The legal basis for the processing of personal data in the context of emails or telephone calls is Article 6 Paragraph 1 Letters b and f of the GDPR.

3.2 Contact by post

If you send us a letter, the data you provide (e.g. last name, first name, address) as well as the information contained in the letter and all other personal data you provide will be stored in order to contact you and process your request. The legal basis for the processing of personal data in the context of letters and faxes is Article 6 Paragraph 1 Letters b and f of the GDPR.

3.3 Contact via contact forms and online forms

On our website, we offer various online forms (e.g., contact form, partner application, rental/test requests, product enquiries). When you contact us using these forms, we process the personal data entered into the input fields (e.g., name, email address, phone number, message text, requested products). This data is collected and stored to process and answer your request. In addition, your IP address and the date and time of submission are recorded at the time of sending.

For the processing of this data, your consent is obtained during the submission process, and reference is made to this privacy policy. The legal basis for processing the transmitted data is your consent in accordance with Art. 6 Para. 1 lit. a GDPR. If the request aims at initiating or fulfilling a contract, the additional legal basis is Art. 6 Para. 1 lit. b GDPR. The data will be deleted as soon as they are no longer required to achieve the purpose of their collection, i.e., when the respective conversation with you has ended and the matter has been resolved, provided that no statutory retention periods prevent deletion.

4. Your rights

As a data subject, you have the following rights in connection with the processing of your personal data:

5. Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes to the way we process your personal data. Please check this Privacy Policy periodically for any updates or changes.